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Shipping policy
Shipping Policy
Welcome to Yourholisticshop.com! We're thrilled to have you as a customer. Please take a moment to review our shipping policy to understand how we handle the shipping of your orders.
1. Shipping Methods
We offer several shipping options to cater to your needs:
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Standard Shipping: Estimated delivery time is 3 to 5 business days within the U.S. This option is available for domestic orders depending on region.
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Express Shipping: For those who need their orders quickly, we offer an expedited shipping option with an estimated delivery time of 1-3 business days. Note - this form of shipping is only targeted to specific products! Check product description for more information.
2. Order Processing Time
Orders are typically processed and shipped within 48hrs of the order placement. Orders placed on weekends or holidays may be processed on the next business day.
3. Shipping Costs
Shipping costs vary depending on the shipping method chosen, the weight of the package, and the destination. Shipping costs will be calculated and displayed during the checkout process before you complete your purchase.
4. Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment and get an estimated delivery date.
5. Shipping Delays
While we strive to meet our estimated delivery times, please understand that shipping delays may occur due to unforeseen circumstances, such as extreme weather conditions, customs issues, or carrier-related delays. We apologize for any inconvenience such delays may cause.
6. Lost or Stolen Packages
If your package is lost or stolen after being marked as delivered, please contact our customer support team. We will work with the shipping carrier to resolve the issue to the best of our ability.
7. Returns and Refunds
For information on returns and refunds, please refer to our Return Policy.
8. Contact Us
If you have any questions or concerns about our shipping policy, please don't hesitate to contact us directly. Our customer support team will be happy to assist you.
Thank you for shopping at yourholisticshop.com. We appreciate your business and are committed to providing you with a seamless shopping experience.
